Shipping & Returns
1, If free shipping?
Yes,1—10 pcs, free shipping via China Post or ePacket
More 10 pcs, free shipping via DHL,EMS,FedEx,UPS
2, How long will it take for my order to be processed and delivered?
After we receive your payment, we prepare your items and pack up within 3days
If customize personal name and number for NFL, MLB, NHL, NBA, NCAA gear, need more 3 o 5 days to processing
EMS deliver time: 5-10 days
DHL deliver time: 4-7 days
ePacket / China post deliver time: 10-45 days
3, How can I know my order status?
Once we send the jerseys, we will give you a tracking number, with which you can check your order online. You can check the track number on this link https://www.17track.net/en
4, Do you charge taxes?
We do not charge taxes when you check out, but your local customs officials will assess taxes before allowing the item to enter your country.
The carrier will usually pay these fees on your behalf and collect them from you at the time of delivery.
You are responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery.
5, What should I do if missing item or received a defective item?
Please accept our apologies if your order was not processed correctly. Just contact us, and we will do our best to correct your order as efficiently as possible. We can usually reship new jersey for free.
6, How Can I return the faulty item?
We will give a full resend or refund when the item you receive is different from the description or not satisfied with your jerseys.
A resend or Refund will be given after the item is received back to us It must be noted within 3 days of receipt.
You must contact us before shipping any items back. We will not refund shipping costs and do not reimburse for shipping back to me.
7, Package seized by the customs
Don’t worry! We get the delivery guarantee for you. If your package is lost or seized by the customs during delivery,
pls contact us by email, we will give you a complete satisfactory solution.
